Thank you if you have booked our services. Please be aware that all of our bookings have terms and conditions and are subject to a cancellation policy for confirmed bookings. Confirmed bookings are when customers order our services through the telephone, internet or by written confirmation.

Cancellation Policy

• If a confirmed booking is cancelled thirty one days or more before the performance date no fee is due.
• If a confirmed booking is cancelled between twenty one  and thirty days before the performance date a twenty five percent fee is payable.
• If a confirmed booking is cancelled between eleven and twenty days before the performance date then a fifty percent cancellation fee is payable.
• If a confirmed booking date is cancelled ten days or fewer before the performance date then a full cancellation fee is payable.

Health and Safety

We aim to maintain high standards of health and safety at our parties and encourage all children to have adult supervision whilst learning circus skills. While we carry Public Liability Insurance, we do not approve of people misusing circus equipment and accept no responsibility if an injury is caused by such misuse.

Our entertainers reserve the right to change the content of entertainment or the equipment used according to venue size, numbers of children involved and health & safety requirements. Our entertainers take no responsibility for allergic conditions that may exist with the audience for example allergies to face paint, balloon latex, or sweets handed to children. 

When you booking our parties such as our disco party.  Please note that the package exludes pass the parcel and prizes or toy handouts.  This helps to keep the cost down and we feel this is a safer way of working.

Double or Triple Birthday Parties

For parties in the instance of more than one birthday child, an additional cost will or may be added to the original quote from us and in which case you would be notified clearly.   If there is an additional cost because the original quote was for a standard one birthday child  party , then the  agreed fee is only increased by a small amount and  then the new fee is amended and stated on your customer email confirmation.  Our company does not have hidden charges , we simply use this policy as some customers do not state that the parties are for more than one child when they make enquiries with us.   As entertainers, it is more difficult to entertain two or three birthday children concurrently on a stage  and as birthday children receive prizes, the small extra cost helps to cover the time and money to buy or make prizes for the  birthday children.

Parking

Our entertainers and workshop leaders will try their best to park where parking is free.  If you can arrange complimentary parking for our workers, it is highly appreciated.  Please be aware that our price quotes as discussed on the telephone or for written price quotes exclude parking costs for our workers who are not expected to pay for parking. In the instance when our workers are charged for parking whilst working for you, a receipt for their parking will be mailed to you with the invoice for their services and the parking cost will be charged to you or your organisation.  We will try our best to ensure that any potential parking costs are kept as low as possible.